Returns & Exchanges
At Stamina Products, we are dedicated to your fitness journey and stand behind the quality of our equipment. If you are not completely satisfied with your purchase, you may return your item within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer support team or visit our online portal to provide your order number and the reason for your return.
- 2.Package Your Equipment
Securely pack the item in its original packaging, ensuring all bolts, tools, and manuals are included to avoid restocking fees.
- 3.Affix Shipping Label
Print the prepaid shipping label provided by our team and attach it clearly to the outside of the box, covering any old shipping marks.
- 4.Inspection and Refund
Once our warehouse inspects the returned unit to verify its condition, we will process your refund to the original payment method within 5-7 business days.